We are offering free shipping to SF PICK-UP POINTS and VIP members.
The scope of delivery is currently limited to Hong Kong and Macau only.
Commercial and residentials areas
Expected to arrive 2-4 working days;
The outlying island areas
Expected to arrive 3-5 working days.
Expected to be delivered within 4-6 business days
In addition, please be aware that scheduled delivery is not available.
Changes in shipping address will not be accepted 12 hours after the order is confirmed.
For shipping address changes, please contact us by email: Superga@tj-plus.com
- Pre-sale and some special editions products may not apply to the above delivery lead time, customer service team will inform you accordingly.
- During peak periods, due to the high volume of orders, it may affect the delivery time. Please understand that if you have not received the goods long time after receiving the shipping confirmation, please wait patiently or contact the courier company.
- In case of special circumstances (such as warehouse stock take, holidays), weather, manpower and other factors leading to delayed delivery or extended delivery time, customer service will notify the customer in advance.
- If one or more of the items you ordered are out of stock or there are other conditions that cannot be delivered, Customer Service team will contact you in time and proceed with the subsequent cancellation of the order and refund process.